Week 8A

NO CLASS

We had to sign up for two days to go to the Millersville University tours over the weekend. There is no class during Week 8 so we can gather information during our visits and update our blogs.
I registered for the tours on Monday at 2:30pm and Friday at 10:45am.

FIRST DATE

The first date I went to the Welcome Center to interview potential participants was on Monday, October 16th, 2017. I got three people before they had to go on the tour. The first person asked to participate was a mother who was attending the tour with her daughter and her daughter’s friend. The student conducting the test introduced themselves, explained what the test was for, and stated most importantly that the test was not a test of them. The question asked of the mother was if she could find information on how much it costs to attend Millersville University. She took a minute or so to let the question sink in. She scrolled to the bottom of the home page, slowly scanning the information displayed. When she had no luck finding any information that might answer the question at the bottom of the page, she slowly scrolled back to the top, scanning the information again to see if she missed anything. Her facial expression turned from focused and determined to lost and confused. After scanning the top navigation, she was able to successfully locate the “paying for Millersville” tab. Clicking on the button, she scanned the new information, and clicked on the Net Price Calculator. This calculator estimates net price information on how much it will cost to attend Millersville University. This includes cost of attendance — including tuition and required fees, books and supplies, room and board (meals), and other related expenses — minus estimated grant and scholarship aid).

The second person the student tested was the mother’s daughter. Since she has interest in attending Millersville University, the question asked of her was if she could find information on the major she’s interested in applying for. She quickly looked over the homepage, and went to the top navigation and clicked on the Academics button. Her mother informed her to click on the Undergraduate Academics section. She clicked on the Learn More button in the Undergraduate Academics section. Fortunately for her, the major she was interested in applying for was the first section displayed on the page: College of Education and Human Services.

The third person the student tested was the friend of the daughter. Since she was also attending the tour, the student decided to ask her a question as well. The question asked of the daughter’s friend was if she was interested in attending Millersville University, would she be able to find information on the major she’s interested in applying for. She clicked on the Undergraduate Academics section. She then went to the Learn More button in the Undergraduate Academics section. Once she arrived on the same page the daughter arrived on, she became doubtful because she did not see her major of interest displayed on the page. After the scrolled down the page, though, she became relieved when she was able to find the College of Science and Technology section, where her major was displayed.